Shipping & Returns

We want your Valencia experience to be as effortless as possible, from placing your order to finding your perfect fit.

Shipping

Every Valencia order is carefully prepared and shipped directly to your door.

Orders typically arrive within 7–10 business days, although delivery may take up to 14 business days.

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey.

Returns & Exchanges

We want you to love your Valencia Band.

If you’re not completely satisfied, we gladly accept returns and exchanges within 30 days of delivery.

Items must be in their original condition, and returned with their original packaging.

Your first exchange is complimentary, making it easy to find the perfect fit or style. For refunds, return shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.

Once your return is received and approved, your refund will be issued to your original payment method.

To initiate a return or exchange, simply reach out through our Support page. We’re always happy to help.